As a Client Support Manager within our Client Support team, this individual will oversee a team of Support Analysts who are responsible for responding to and resolving customer inquiries involving MRI Software modules. Management of the team
As an Operations Manager within our Client Support team, this individual will oversee a team of Support Analysts who are responsible for responding to and resolving customer inquiries involving MRI Software modules. Management of the team will
Role Purpose Lead operational execution for a designated GDC site, ensuring high-volume support delivery meets productivity, Service Level Agreement (SLA) attainment, quality, and client experience targets. Serve as the site’s operational leader for support execution, aligning