Locations: Tagbilaran, Philippines Categories: Information Technology Req ID: 29313 Overview Receives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system. • Spots problem trends as they emerge. Reduces overall
Locations: Davao, Philippines Categories: Information Technology Req ID: 29306 Overview Responsible for maintaining, troubleshooting, and supporting an organization’s IT infrastructure, systems, applications, and end users. The role typically combines technical support, system administration, monitoring, troubleshooting, and
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs