Job Title: AI Solutions Lead – Operations & Back Office Location: Cebu, Philippines Employment Type: Full-Time About the Role We are seeking an experienced AI Solutions Lead to drive the design, implementation, and continuous optimization of
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
Company Profile: A Japanese Manufacturing company expert in manufacturing programmable switches. Position: Manufacturing Control Section Head Company Industry: Manufacturing Work Location: Lapu-Lapu City, Cebu Salary: Php 20,000-Php 25,000 Work Schedule: Weekends Off Work Setup: Onsite Job
Role: Process Excellence Manager Location: Cebu City Education: Any Graduates Responsibilities :Audit the number of cases / calls as mandated by the client and track performanc e• Review calls/completed cases for adherence to internal/regulatory guideline s•