POSITION TITLE : OPCO CONTINUOUS IMPROVEMENT MANAGER REPORTING TO: Senior Manager, OpCo Continuous Improvement, Transformation Hub LOCATION: Cebu, Philippines Summary Description: The DBS OpCo Continuous Improvement (CI) Manager is an execution‑focused role responsible for driving the
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the