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About the Opportunity A leading global organization is seeking an experienced Associate Director, Customer Operations to lead large-scale customer service and operational teams supporting a complex and highly regulated environment. This role is responsible for driving
Role Summary: The KYC Operations Manager – Mandarin is accountable for the operational performance, quality, scalability, and governance of assigned KYC engagements supporting Mandarin-speaking jurisdictions. This role provides leadership across people, process, risk, and delivery management
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