Company Description About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything.
Job Purpose: Ensures system readiness and continuity to support collections operations. Performs day-to-day BAU operations for Collection System including user requests, parameter changes, file uploads, report generation and validation, Dialer and IVR administration, and other system configurations.
Are you passionate about turning data into meaningful business insights? Join our team and play a key role in shaping commercial strategies through analytics, reporting, and performance insights. Youll work closely with Sales, Operations, and Business
JOB SUMMARY : Responsible for overseeing operational performance, SLA compliance, queue management, and reporting functions within the contact center environment. The role drives service delivery improvements, operational efficiency, and data-driven decision-making by leading performance analysis, stakeholder
The MIS (Management Information System) is responsible for managing the workforce management processes including data collection used for decision making and for the coordination, control, analysis, and visualization of information in the organization. In addition, this
Responsibilities -Developing, testing and debugging .NET software applications using programming languages such as C# or VB.NET -Creating and implementing software designs using patterns and best practices -Working with databases to design, implement and maintain data structures
