Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
About HCL Software HCL Software is a division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data