BASIC FUNCTION: Systems Analyst is responsible for understanding the Business Requirements and develop Functional Specification that is aligned with Solutions Architecture. DUTIES AND RESPONSIBILITY: Technical resources in MSFT D365 Customer Service (that specific tool and not
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Non-Negotiable Skills: - 8-10 years of experience driving business requirements in a financial services organization. - Involved in at least 3 end to end projects (requirements to deployment). - Strong experience using systems analysis and testing
Company Description XP Power is a global leader in providing essential power solutions to the Industrial Technology, Healthcare and Semiconductor Manufacturing Equipment sectors. We design and manufacture power controllers, the essential hardware component in every piece
Job Summary The primary function of the Quality Analyst (QA) will be to evaluate the performance of Customer Service Agents, provide real-time support, and monitor the quality of customer interactions. This scope defines the key areas
Controls all PDD documents and provides assistance and support to sensory-related activities Maintains, registers, and secures controlled documents in accordance with company policies and document control procedures. Monitors document validity and revision status and coordinate with
