We are seeking a Regional Product Lead to join our Global Quality Transformation team. This senior individual contributor role is the operational owner of Automated Quality Monitoring (AQM) and Voice of the Customer (VOC) Copilot scale
This role sits at the intersection of BPO operations and technology . You will join a small, high-autonomy team responsible for building, maintaining, and scaling an AI-powered performance management platform (internally known as AI Navigator / Vera
We are seeking a Quality Design Specialist to join our Global Quality Transformation team. This practitioner-level role operates at the intersection of AI-powered quality automation and operational excellence. You will serve as the connective tissue between AI