At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
The Air Execution Senior Specialist (JL3) is responsible for handling complex and exception-driven Air Operations and Air FinOps cases, ensuring high-quality execution, billing accuracy, and process compliance. The role is supporting backlog recovery, resolving escalations, strengthening
FUNCTIONAL DUTIES & RESPONSIBILITIES: Designs and executes user-focused engagement strategies to improve adoption, retention, and CX for enterprise postpaid subscribers. Creates strategies that enhance user experience while increasing product usage. Addresses declining ARPU through targeted monetization programs.
Overview: As a CX Analyst at Maya, you will leverage data-driven insights to shape product strategies that enhance user experience and drive business growth. You’re highly analytical and detail-oriented who will play a crucial role in driving
Will support interpretation and translation requirements for business, commercial, technology, operations, and executive discussions. Expected to participate in workshops, partner meetings, contract discussions, and cross-functional project initiatives. Will serve as a cultural and communication bridge between
AI Product Manager – Conversational AI (Voice & NLU) Our client, a pioneer in innovative financial solutions, is seeking an AI Product Manager – Conversational AI to lead the strategic development and deployment of voice-based AI
Team Leader (Direct To Consumer) Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Team Leader (Direct to Consumer) for our Awesome CX by Transcom Davao site. This role
Were Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep
The Assistant Vice President, Operational Learning & Performance (OLP) leads a team of ~80 employees across Canada and Asia. They are accountable for enabling Canadian Operations teams to consistently deliver Sun Life’s customer experience, business, and
Discover your 100% YOU with MicroSourcing! Position: Associate Director, Process Redesign Location: BGC, Taguig Work setup & shift: Onsite | Dayshift Be a part of something big at Microsourcing! Were building a new team to support
Job Overview As a Digital Product Owner, you own how customers experience our products end‑to‑end. You translate customer needs, market insights, and regulatory requirements into simple, scalable, and digital journeys that work in real life. This
We are seeking an experienced Process Excellence (PEX) Lead to drive operational excellence, quality improvement, and cost optimization across our service delivery organization. This strategic leadership role bridges business strategy with operational execution by leveraging Lean
About Glamnetic Glamnetic is an innovative beauty brand known for disrupting the industry with its revolutionary magnetic lashes and salon-quality press-on nails. Now the #1 press-on nail brand in North America, Glamnetic is sold online and
Are you ready to POWER UP your skills? Take the leap and join Concentrixs League of TOP-NOTCH TALENTS ! Prepare for an Extra-Ordinary Journey where you not only Collaborate with Industry Champions but also immerse yourself
The Role The Quality Analyst Team Leader plays a key role in ensuring Ecosa delivers WOW customer experiences across all touchpoints. This role leads the Quality Analyst team in monitoring, evaluating, and coaching performance to ensure
Overview This position leads the development and execution of strategic programs to accelerate the growth of the Retail Trade Channel, covering DITO Experience Stores (DXS), Licensed Stores, and Device Retail Partners (DRP) . Focusing on expansion,
Role Overview As a Program Manager, you will sit at the intersection of data science, product innovation, and multi-channel marketing. You are responsible for designing and implementing data-driven campaigns and targeted product offerings across both digital
Overview The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated into scalable, secure, and optimized
Native Teams is a global platform for work payments and employment. Beyond managing payroll, compliance, and taxes, we integrate financial tools to maximise the value of every work payment, worldwide. As part of our growth strategy,
Are you ready to POWER UP your skills? Take the leap and join Concentrixs League of TOP-NOTCH TALENTS ! Prepare for an Extra-Ordinary Journey where you not only Collaborate with Industry Champions but also immerse yourself