Job Description: Develop and maintain accurate workforce forecasts based on call volume projections, historical data, and business requirements Create and manage agent schedules that balance service level targets with operational efficiency and employee satisfaction Monitor and analyze
About CareVision CareVision is an Australian care management software platform purpose-built for the aged care, disability (NDIS), and social and community services sectors. Our platform helps care organisations manage the full client journey — from intake
# AI Solutions Lead — Maria Health *Location:* Remote (Philippines) · Hybrid if based in Metro Manila # What youll do As AI Solutions Lead at Maria Health, youll be embedded across two of our core business units
Job Summary To strategize, lead a team of agents which might include Customer care and Technical Support agents who need to ensure they can respond to any customer enquiry type end-to-end from Billing, Complaints, Sales Support to collections Key
The Production Lead is responsible for production activities, schedule confirmation and exceptions management. Coordinates workflow to ensure products are manufactured safely, efficiently, and according to quality standards. This role serves as a bridge between accredited co-packers and
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is
Monee is a leading digital payments and financial services provider in Southeast Asia. Monees offerings include mobile wallet services, payment processing, credit offerings , and related digital financial services and products. Monee Credit is the financing
Location: BGC, Taguig Work Setup: Hybrid Set-Up Employment Type: Permanent About the Role Were looking for a Principal Cloud & AI Engineering Lead to drive the architecture, development, and adoption of cloud-native and AI-powered solutions. This role
Role Overview The Lead Operations Specialist ensures the sales and marketing teams always have clean, qualified, and campaign-ready lead lists to work from. This role owns the end-to-end process of sourcing, curating, segmenting, and importing leads — drawing from
About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort
Preferred Experience Range 5 to 7 years of experience in Contact Centre & in B-2-B Collections Environment. Experience in a Team Leading role in Collections portfolio Location Pampanga - Phillipines Shift Timings Mon to Sun, 24x7
ABOUT NXT AIS NXT AIS is a technology and digital transformation company focused on AI-powered platforms, enterprise software solutions, digital transformation, cloud technologies, automation, and next-generation business systems. We design, build, deploy, and support innovative digital
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
Location: Remote Type: Full-time - founding leadership hire Team: Leads a small, senior AI engineering team (2-3 today, growing) Growth path: - Head of Engineering as the product scales to hundreds of tenants About the Agile &
About the Company PHirst Park Homes VisMin is looking for a results-driven and dynamic Sales Executive to lead our sales team and drive business growth. If you have a passion for sales leadership, real estate, and developing
Lead the Growth of Top Digital Creators Are you passionate about the creator economy and experienced in leading high-performing teams? Were looking for a Creator Partnerships Team Lead to oversee a pod of talent partnership specialists, drive creator
CORE PROFILE: The Territory Solutions Lead is a results-driven and experienced sales professional responsible for developing and maintaining strong business relationships with merchants, accredited partners, and agents. The TSM must demonstrate solid territory expertise and financial product knowledge,
Position Purpose: The Sourcing Supervisor is responsible to present the career opportunities of AFNI Philippines, ensuring fulfillment of recruitment ramps, sourcing candidates through various hiring channels, can create plans or strategies to ensure hiring channels will
Company Mission: Our mission is to reduce the cost of capital across the world. About the Company: We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much
We are looking for an AI Transformation Lead who is equal parts AI practitioner, business strategist, and product builder; someone who can deploy AI tools that immediately improve our operations and simultaneously recognize which of those tools