The Resolution Rate Analyst plays a critical role in optimizing the efficiency and effectiveness of customer support operations. Working primarily with agents and supervisors, this role is responsible for the analysis, tracking, and improvement of customer
DUTIES & RESPONSIBILITIES : 1. Counter checks of RR, PO, and PR. 2. Issues a gate pass to all delivery vehicles and materials withdrawn from the storeroom. 3. Coordinates with the Purchasing Department regarding stock-outs and deliveries.
Tax Audit/Tax Assistant Responsibilities Stay abreast of new and existing tax legislation, rulings, and court decisions impacting the retail and e-commerce industry. Ensure accurate and timely filing of all tax returns (Income Tax, VAT/Percentage Tax, Withholding