Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service
Associate Network Engineer Position Purpose: The Associate Network Engineer under general supervision assists in the purchase, design, installation, and support of the enterprise network architecture, including LAN, WAN, IPT/VoIP, Wireless, NMS and Network Security systems. Follows