Apply here to register your interest in future openings within our IT Support team! WHO WE ARE EOS IT Solutions is a family‑run global technology and logistics company, providing Collaboration and Business IT Support services to
Activity Details (Scope of Work) As per the reported issue, the customer is experiencing report delay problems following a manual calibration activity. Further onsite troubleshooting support is required to execute the agreed action plan and assist
Perform configuration and maintenance of PBX Systems. Including installation and configuration of softphones, managing User Accounts, Creation/Deletion of Queues/Flows, DIDs/TFNs, Extensions, Voicemails etc. Carry out Flows/IVRs and Call Routing design and implementation. Monitor network performance. Troubleshoot Network
Profile Summary: Technical liaison between Operations and IT teams for contact center issues on the call center floor and supporting virtual/hybrid resources. Duties and Responsibilities: Provide support to Customer Service Associates and Contact Center teams experiencing