Company Description Launched in 2016, Simplesat is a software startup with a mission to enable service teams to collect, analyze, and publish customer satisfaction feedback. Measuring and improving customer satisfaction is more than just launching a survey.
Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory,
Duties and Responsibilities: Provide expert-level troubleshooting and resolution for hardware, software, and connectivity issues. Serve as a primary escalation point for complex or high-priority technical cases. Document cases accurately and thoroughly in the CRM, including symptoms, troubleshooting steps,
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions
Overview We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment. The successful
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new
L2 Technical Support Specialist Role Summary The L2 Technical Support Specialist will be responsible for providing level 2 support. Role Description Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud
The Opportunity Join an energetic team in one of the hottest growing sectors in software—cybersecurity. Our team helps fight the cybercriminals and protect our customers by delivering innovative solutions that help keep families and businesses and their
Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from
The Software Technical Analyst will play a critical role in supporting the TAI Asia Reinsurance application, ensuring application stability, operational excellence, and continuous improvement. The role is responsible for managing intake and demand requests, overseeing projects and change
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and all-things-digital solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty,
We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform support. The ideal candidate will not only ensure the stability, security, and efficiency of IT systems across Mac and Windows environments
Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from
About AvePoint: AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern,
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency,
Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer experience Manage
The Software Technical Analyst will be part of the Global Actuarial Business Support (GABS) that has been established to accelerate the technical evolution and support of our Actuaries around the world. We are looking for someone with strong analytical and solid
Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest