Job Summary We are looking for a proactive and data-driven Customer Relationship Management (CRM) Specialist to develop and execute customer engagement strategies across digital channels. This role is responsible for managing customer lifecycle campaigns, optimizing customer
Desired Competencies (Technical/Behavioral Competency) Must-Have Deep understanding of TCP/IP, DNS, DHCP, VLANs, Subnetting, Routing (OSPF/BGP/EIGRP), and Switching protocols. Hands-on experience with enterprise firewalls, VPNs, load balancers, and proxies. Network configuration, monitoring, and troubleshooting on Cisco, Juniper, Fortinet,