In this Role you will be Responsible For Communicate with contracted and non-contracted Providers by providing information and assistance as appropriate. Assist Providers with interpreting Member eligibility and benefit information Assist with general question about the
In these roles you will be responsible for: Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc. Create written correspondence if issues were not
In these roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. • Ensuring customer satisfaction and strive to meet service standards. • A typical day will