Job Description The Client Experience Specialist is responsible for managing a high-volume portfolio of client accounts through a shared support inbox, delivering exceptional customer service while driving product adoption, client retention, and long-term customer success. This
MRI Software is establishing a global Incident, Problem, Escalation, and Critical Care Management capability to improve client impact visibility, accelerate restoration, strengthen accountability, and reduce repeat issues across the global support organization. The Escalation and Problem Incident Coordinator
MRI Software is establishing a global Incident, Problem, & Escalation Management team to improve client impact visibility, accelerate restoration, strengthen accountability, and reduce repeat issues across the global support organization. The Regional Escalation Manager owns regional execution of
About the Role: MRI Software is looking for a Support Analyst III to join our dynamic and vibrant team in ANZ. As a leading provider of innovative real estate software applications, we are committed to providing our clients with
Job Description Provide excellent customer service to handle general incoming billing and account inquiries, and resolve customer’s concern. Verify and process applications such as account opening, closing, and modification. Verify and process bills generated from system
MRI Software’s Data Division is instrumental in enabling data-driven decision making across our organization and clients through rigorous data governance practices, quality frameworks, and stewardship standards. MRI Software is seeking a Data Steward to develop the data program with a
Senior-level contributor responsible for advanced property accounting activities, complex portfolio support, work allocation, and first-level review. This role serves as a technical resource for the team and provides direct support on client calls, property setups, and
Progressive professional role responsible for core property accounting deliverables across assigned portfolios. Within this band, accountants demonstrate increasing independence, technical capability, and ownership of financial reporting, reconciliations, review-note resolution, and support for junior staff. RESPONSIBILITIES: Process
The Training and Onboarding Coordinator will provide internal support to the training manager and onboarding department. Assist with the onboarding of new clients by preparing and coordinating training agendas and conducting training sessions. Delivering a seamless
POSITION SUMMARY: The Verification Specialist is a production and compliance support role within our US-based background screening operation. Working during US Eastern business hours, you will process regulated employment and multifamily applicant screening orders, execute searches
The Services Manager is responsible for overseeing day-to-day BPO operations, ensuring service delivery excellence, team performance, and client satisfaction. This role leads multiple teams and supervisors, drives operational efficiency, and ensures KPIs, SLAs, and quality standards
Role purpose : Orchestrate the enterprise “rhythm of business” for cyclical people programs (e.g., performance, talent review, succession, compensation, engagement actions), ensuring globally consistent execution, strong governance, and a low-friction experience for leaders and Executive Business