Overview: We are looking for a positive and professional Training Facilitator to join our team of trainers who report to our Training Manager. This is opportunity starts with establishing our training practice with new and existing
Req ID: 379940 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a
Roles & Responsibilities: Oversee agent schedules and shift activities in real-time to effectively manage ongoing changes, agent adherence, and absenteeism. Continuously update and adapt skilling strategies throughout the day to ensure service level targets are consistently
Performs clinical reviews needed to resolve and process appeals by reviewing medical records and clinical data to determine medical necessity for services in accordance with policies, guidelines, and National Committee for Quality Assurance (NCQA) standards. Roles and
Responsibilities: • Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. • To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility
Roles & Responsibilities : • These individuals have a working knowledge of one technical skill. • They work on routine and non routine matters. • They handle routine questions and issues, referring complex or
Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication.• Accurately document all incidents and actions
In these roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. • Ensuring customer satisfaction and strive to meet service standards. • A typical day will
Req ID: 381000 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a
Key Responsibilities Team Leadership & Management • Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • Manage team scheduling, attendance, task allocation, and workload distribution. •
Req ID: 382583 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer
Position Overview: As a Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer
Req ID: 387212 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a
Req ID: 388549 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a
Roles & Responsibilities : • These individuals have a working knowledge of one technical skill. • They work on routine and non routine matters. • They handle routine questions and issues, referring complex or