About JSSI Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power
About JSSI Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power
About JSSI Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power
Role Overview: As a Talent Acquisition Assistant, you will be instrumental in building relationships with stakeholders, assisting in recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring
Support Services Group is looking for a high-energy, self-motivated, results-driven Quality Assurance Manager. This position plays a significant role in the Customer Experience by providing insights and data related to agent performance and the customer experience. This
Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels
Position Summary The HR Business Partner (HRBP) serves as a strategic and operational partner to site leadership, supporting business objectives through effective site management, employee relations, performance management, and compliance. The HRBP provides hands-on HR support in
Job Summary: The Team Manager, Collections is a key member of the Support Services Group, responsible for leading and motivating a team of Collection Specialists to ensure timely and effective recovery of outstanding receivables. This role will
Team Manager Job Summary We are looking for an experienced Team Manager to lead and manage teams supporting multiple international accounts and campaigns. The ideal candidate has strong BPO operations experience, excellent people-management skills, and a
About the Call Center Representative Position Were seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients,
This role ensures training delivery is consistent, effective, and aligned with both client expectations and internal quality standards. The Training Supervisor partners closely with operations, quality, and client stakeholders to drive readiness, performance, and continuous improvement
ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSGs Workforce Management organization across APAC, North America and LATAM.
About the Call Center Representative Position Were seeking a personable, customer service-oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, youll
We are looking for an HR Associate who is passionate about fostering a positive workplace culture and ensuring employee satisfaction. If you are ready to significantly impact employee engagement, performance, and well-being, this is the opportunity
About the Position Transform data into actionable insights! Were looking for a Business Intelligence Analyst / Developer to build and maintain end-to-end BI solutions using the Microsoft data stack. Youll work closely with Operations, QA, and
Good visual acuity and attention to detail Knowledgeable in computer Flexible in job assignment Keep the work area clean and safe by following 5S and standard factory safety rules. Good teamwork, attention to detail, and clear
- Bachelor’s degree in Business Administration, Accounting, Finance, or a related field is preferred. - Female - At least 1–2 years of experience in bookkeeping and financial record-keeping tasks. - Detail-oriented & organized - Able to
Were looking for a detail-oriented and results-driven Dialer Supervisor to oversee the day-to-day performance of our dialer operations, support outbound campaigns, and ensure optimal system performance. If youre passionate about operational excellence, data-driven decision-making, and coaching teams
Are you a skilled and experienced driver with a commitment to safety and customer service? Support Services Group is currently looking for a Company Driver! About the Role: Safely and efficiently transport our employees Provide a high
Workforce Scheduler This WFM resource is responsible for centralized workforce planning and scheduling across supported sites, programs, and regions. Translate forecasted demand, staffing requirements, business constraints, and operational priorities into optimized schedules while maintaining the right