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The MIS (Management Information System) is responsible for managing the workforce management processes including data collection used for decision making and for the coordination, control, analysis, and visualization of information in the organization. In addition, this
Job Purpose: Ensures system readiness and continuity to support collections operations. Performs day-to-day BAU operations for Collection System including user requests, parameter changes, file uploads, report generation and validation, Dialer and IVR administration, and other system
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