Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Title: Staff Relations Specialist Work Set-up: Hybrid Schedule: 3:00 pm to 12:00 am Salary: 40,000 to 50,000 About the Company Boomering is a fast-growing offshore staffing company partnering with international clients to build high-performing remote teams.
Qualifications: Bachelors degree graduate, any field. 3 years of RTA/WFM experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using WFM Scheduling tools (Verint, Genesys, IEX, Aspect,
Work Setup: Onsite (Clark Pampanga) Work Schedule: Flexible with mid or night shift schedule Qualifications: Bachelors degree in computer science, IT, Engineering, or a related field 4+ years hands on networking experience (i.e. firewalls, routing, and
Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the
