Who We Are yGen Innovations Inc. builds agentic AI solutions that transform real work into smarter, faster, AI-augmented operations. The company focuses on practical applications across finance, operations, document intelligence, workforce management, and system integration. Backed
About the Role: We are looking for a Mid-Level Technical Support Engineer with 3–8 years of experience to join our growing remote team. This role focuses on managing escalations, overseeing major incidents, and ensuring system stability through