Overview The Trainers are responsible for planning, preparing, and delivering training to ibex customer services agents using diverse learning methodologies including classroom instruction in a learner-led environment, active classroom techniques, small and larger group activities and self-directed
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and
Designing Training Modules ● Study the scope, methods, processes and tools necessary to perform the job ● Research appropriate techniques to help efficiently perform the task ● Design training modules and prepare exercises, exams and activities
Work Arrangement: 100% Onsite (Quezon City) Start Date: ASAP Nature of the Account: UK Financial Collections Shift Schedule | Rest days: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree Work Experience: Minimum of 3
The Trainer delivers training programs for onboarding, customer support and operational teams, ensures agents and internal staff are equipped with the knowledge and skills needed to operate POS systems, follow procedures, and comply with regulatory standards. Key
We’re Hiring: Knowledge Management Specialist / Trainer (Service Desk) Work Where People Matter At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being
