Job Summary: The Senior Full-Stack Software Engineer is responsible for designing, developing, and maintaining high-quality, scalable software systems that support business growth. This role involves working across the full technology stack—including front-end, back-end, APIs, and databases—to
Company Description About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything.
About the Role The organization is driving a digital transformation to modernize collaboration and content management, with SharePoint as the central platform for document management, knowledge sharing, and workflow automation. We are seeking a Lead SharePoint
The Senior Technical Coach is responsible for leading both technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex SaaS products. This role goes beyond technical troubleshooting, it ensures teams consistently
Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct 1:1 and group coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR) Average Handle Time (AHT) Customer Experience (CX/CSAT) Resolution
PRINCIPLE PURPOSE OF JOB To design, develop, and optimize high-quality learning solutions (including AI-augmented and digital learning experiences) that enable employees to perform effectively and comply with organizational standards and business goals. The ideal candidate will combine