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General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Friday, August 14, 2026 Working time Full-time Ref# 20040780 Job Level Specialist Job Type Experienced Seniority Level Associate Description
The Technical Support Specialist I is responsible for providing first-line technical support for DISH SmartBox, IPTV systems, guest room entertainment solutions, and related network-connected devices. This role serves as the initial point of contact for hotels,
The Technical Support Specialist II is responsible for advanced troubleshooting, configuration, and resolution of complex DISH SmartBox, IPTV, and hospitality entertainment technology issues. This role acts as an escalation point for Level 1 support and works