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Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance.
Role Summary The Technology Operations Leader is responsible for the overall delivery, governance, stability, and strategic direction of technology services supporting EXL business operations and client engagements. This role provides leadership across Infrastructure, Systems, Network, Voice,
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