Job Summary The Assistant Manager for Customer Experience leads the development, enhancement, and governance of customer experience and service quality standards across all MR.DIY stores nationwide. The role ensures that customers consistently experience the MR.DIY brand promise—from
Reports directly to the EVS|Public Areas Assistant Manager/Manager/Senior Manager. Works closely with the EVS| Public Areas Warehouse Supervisor, Warehouse Attendants, Specialists, and Attendants to ensure streamlined, seamless, and highly productive housekeeping operations. Works closely with the appropriate
Job Summary The Customer Experience Specialist supports the execution, monitoring, and reporting of customer service and experience standards across MR.DIY stores. The role conducts field audits, collects and analyzes customer insights, supports service quality programs such
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top,
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the