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The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access
IT Desktop Support Engineer Job Title: IT Desktop Support Engineer Job Requirements: Technical Minimum 3-5 years of strong experience providing IT infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and
