Requirements · A degree in Computer Science, Information Technology, Management Information Systems, Business or any related field · At least 3 years experience in software development, high traffic and multitier applications. · At least 3 years experience
Job Description Overview Responsible for the operation and maintenance of various open-source components on the PaaS platform, such as K8S, Cache, MQ, Ceph, Kafka, Elasticsearch, etc., installation and deployment, configuration, optimization, problem handling, and technical support. Qualifications
Profile Summary: Technical liaison between Operations and IT teams for contact center issues on the call center floor and supporting virtual/hybrid resources. Duties and Responsibilities: Provide support to Customer Service Associates and Contact Center teams experiencing