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Job Description Overview Responsible for the operation and maintenance of various open-source components on the PaaS platform, such as K8S, Cache, MQ, Ceph, Kafka, Elasticsearch, etc., installation and deployment, configuration, optimization, problem handling, and technical support. Qualifications
Profile Summary: Technical liaison between Operations and IT teams for contact center issues on the call center floor and supporting virtual/hybrid resources. Duties and Responsibilities: Provide support to Customer Service Associates and Contact Center teams experiencing
About the role The person is responsible to provide support and resolve issues related to system functionality and performance. Key Accountabilities Design, develop and implement business applications according to provided specifications. Strong time - management skills with
Profile Summary: Technical liaison between Operations and IT teams for contact center issues on the call center floor and supporting virtual/hybrid resources. Duties and Responsibilities: Provide support to Customer Service Associates and Contact Center teams experiencing