Job Title:ACTIVE POOLING: Service Call Coordinators/Ticket Analysts Job DescriptionThe role is pivotal in maintaining seamless service operations through strategic workload analysis and effective service call management. Key responsibilities include analyzing service call workloads and trends to devise optimal scheduling strategies
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the
Overview The Data Analyst II position has the responsibility for providing accurate and timely analysis. They will use their analytic skills to determine opportunities to improve data quality and identify areas for improvement in the data that
Position Summary: Supports SVCs compliance program by maintaining policies and governance documents, coordinating compliance initiatives and training, monitoring employee compliance and access requirements, maintaining compliance records, and assisting with audits, assessments, and administrative activities. Duties and
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
About Dedale: Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to
Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the companys strategic objectives, directly
Overview of the Role The Technical Support Analyst will provide first-level technical support to MSP customers, delivering timely and professional assistance for standard incidents, service requests, and endpoint administration activities. This role will be responsible for troubleshooting
CallTek is looking for a detail-oriented and analytical WFM Real Time Analyst to join our growing team. The Real TIme Analyst will be responsible for managing workforce management processes to ensure that we have the right number of
Time Type: Full time Worker Type: Employee The purpose of this role is to utilise technical and functional expertise in business continuity and crisis management to drive and support the business resiliency program and team initiatives.
Company Description SGS is the worlds leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than
About the role With Intelligence is a leading data and intelligence provider specializing in the asset management sector. We deliver high-quality insights and analytics, empowering clients to make informed investment decisions. We are looking for a
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality
Anyone can verify an email. The real skill is knowing which US company is about to hire ten engineers, and exactly whos making that call. Thats the job. About Cindavi Cindavi connects top engineering and scientific talent
Job description: You will oversee the day-to-day financial operations related to credit risk management within the Knowledge Center, with a primary focus on minimizing bad debt across assigned entities. This role requires a deep understanding of
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality