Case Screen Jobs In Pasig - 8 Job Positions Available

 Provide technical support to Genesys Cloud customers through phone, email, chat, and secure screen-sharing sessions.  Investigate, troubleshoot, and resolve incidents involving Genesys Cloud CX, including voice, telephony, networking, user interface, integrations, APIs, reporting, and platform

The Role The Employee Relations Lead plays a key role in ensuring a compliant, structured, and employee-centered workplace. This role oversees HR documentation, legal compliance, and policy creation, while supporting employee engagement, labor relations, and dispute