Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
The Sales Trainer is responsible for designing, facilitating, and evaluating training programs that develop high-performing sales representatives. The role focuses on onboarding, product knowledge, sales methodologies, customer engagement, coaching, certification, and continuous performance improvement while ensuring alignment
Please proceed directly to the HR OFFICE for an interview between 9AM and 2PM, Tuesday through Friday. BDO Building 2/F North Reclamation Area Cebu City (across SM City Cebu). Bring an updated resume and (1) piece