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Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
Location: MOA, Pasay City Work Setup: Onsite Start Date: ASAP Employment Type: Full-Time Job Summary We are looking for a Process Trainer who will be responsible for delivering effective training programs, supporting new hires, and ensuring employees
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