This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
Cloud Security Manager Your potential has a place here with TTEC’s award-winning employment experience. As a Manager, Cloud Security, working remotely in Metro Manila Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our
Supervisor, Reporting & Analytics Your potential has a place here with TTEC’s award-winning employment experience. As a Supervisor, Reporting and Analytics working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC
The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing workforce performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently met across all sites for the campaign. The RTA
Infinit-O isn’t just about business process optimization, we’re about people. For over 20 years, we’ve been helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions,
• SIEM Alert Validation: Monitor Jira/BlinkOps for alerts pertaining to: Identity issues, compromised passwords, impossible travel, travel to restricted countries, Superadmin creation in Okta, Admin created in SentinelOne, Google admin account activity (creation/deletion), Splunk data deletion,
Who is Collaboration Betters the World We create and deliver technology and business solutions that help organizations grow, innovate, and transform. With over 3,000 people in 21 countries, we operate across Strategy & Governance, Product Design
Join Our Team at Lean Solutions Group (LSG)! Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports
Role Description The L2 Service Desk Analyst provides advanced technical support to corporate users, including VIP and executive-level stakeholders. This role focuses on troubleshooting complex issues, delivering high-quality support, and working closely with cross-functional teams to ensure
Company Profile A well-established BPO company committed to providing business outsourcing needs to its clients Position: SOC Analyst Company Industry: BPO Company Work Location: MOA Pasay Work Schedule: Night Shift Salary: Php 50,000–55,000 gross Work Set Up: Hybrid
Position Overview The Training and Quality Director for our travel account is responsible for designing, implementing, and overseeing all training and quality assurance initiatives. The director will collaborate closely with account leadership, operations, and client stakeholders to
Key Responsibilities Conduct quality audits on customer interactions (calls, chats, and emails). Evaluate agent performance against quality and client standards. Provide timely, actionable feedback to Operations and frontline teams. Analyze quality trends and identify opportunities for process
The Quality Excellence Manager is responsible for leading and driving the Quality & Excellence framework across operations. This role ensures delivery of high-quality customer interactions, compliance with regulatory standards, and alignment with client expectations. The manager will
The Microsoft Dynamics Super User/Technical Business Analyst is responsible for analyzing, designing, and implementing business and system solutions that enhance efficiency, accuracy, and profitability across operations. The role bridges the gap between operational processes and IT systems,