JOB SUMMARY The Training and Quality Assurance (QA) Supervisor is responsible for overseeing, integrating, and executing both Training and Quality Assurance functions to ensure employees are fully prepared, compliant, and consistently meeting client and operational performance expectations.
At CallTek, our reputation is built on trust, precision, and follow-through. The Customer Success Manager (CSM) strengthens that reputation by managing post-sales relationships, ensuring extraordinary customer experience, and driving revenue expansion within existing accounts. The CSM