The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers
What success looks like in this role: •Provides Data Process support within an assigned service or product area.•Performs various Data Process duties, such as: oProviding assistance to clients via phone, email, chat or other channels – answering
What success looks like in this role: • Provides Data Process support within an assigned service or product area. • Performs various Data Process duties, such as: o Providing assistance to clients via phone, email, chat or
This is a remote position. What We Do At Outsource Access, we help U.S.-based independent loss adjusting and insurance risk management leaders protect their financial accuracy and client relationships. We dont just process invoices—we make sure that