Job Title:Business Analyst Job DescriptionOverview The Business Analyst Lead is responsible for leading and managing the business analysis activities for complex projects, including Zendesk Implementations and Custom Development for Web and App. This role requires a strong understanding
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million
Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is on building
Read this first This is not a customer support, virtual assistant, or admin role. If your experience is general customer service, data entry, or order processing, this role likely isn’t the right fit. This is an
About the Role We are looking for a Security Analyst – Client Trust & Support to serve as a trusted security and compliance partner for customers, prospects, and cross-functional internal teams. This is a client-facing role focused on helping
The Business Analyst (Reports & Analytics) is responsible for supporting reporting, data analysis, and insights generation to drive operational and business decision-making. The role focuses on extracting and analyzing data, identifying trends, and preparing recurring and ad-hoc reports
Position Summary: The HR Reporting Analyst role within AEI’s HR Technology & Analytics team will produce ongoing regular reporting, generate business insight, and help draw conclusions and recommendations about AEI’s business using AEI’s HR data. This role will focus
Job Title: FP&A Analyst - One Dragon Services Date: August 18, 2025 COMPANY BACKGROUND: Black Dragon Capital LLC (BDC) is a unique growth-oriented private equity firm focused on investing in areas where information technology is enabling the
Overview: The Senior Analyst plays a crucial role in providing strategic business analysis services to our partners. This position emphasizes understanding the context, strategy, and processes of our and our clients’ organizations. The Senior Analyst partners closely with business
Position: Sr. Financial Analyst (Strictly within Healthcare Acquisition) Employment Status: Independent Contractor Employment Set Up: 100% Remote Shift Schedule: EST Hours / Graveyard Shift About the Role We are seeking a Senior Financial Analyst to support financial planning,
Job Title: Financial Product Analyst – One Dragon Services COMPANY BACKGROUND Black Dragon Capital LLC (BDC) is a unique growth-oriented private equity firm focused on investing in areas where information technology is enabling the disruption of industries
Real Time Analyst Job description Functions: Monitoring and managing the call volume queues Real Time to meet daily Service Level target while maintaining intraday service consistency. Managing agent schedule adherence by planning, monitoring and reporting agent activities Managing
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and
The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions within the UK Banking and Collections line of business. This role ensures compliance with client requirements, regulatory standards, and internal quality frameworks while
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and
Overview We are seeking a detail-oriented and analytical Quality Analyst to join our Contact Center Operations team. The primary goal of this role is to drive consistency in quality assurance and ensure an excellent customer experience to
We are seeking a meticulous and detail-oriented Derivatives Operation Analyst to join our team. The successful candidate will be responsible for ensuring the accuracy and integrity of trade data, validating trades, and supporting the overall trade lifecycle.
In this role, you will play a key part in ensuring the accurate and timely processing of trades, corporate actions, and reconciliations, supporting critical investment operations. You’ll help maintain data integrity and contribute to reliable reporting that
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and
About PeoplePartners At PeoplePartners, people are at the heart of everything we do. As a Great Place to Work® certified company, were proud to create an environment where talented professionals can do meaningful work, build rewarding