Task Descriptions: Review and audit recorded communications (transaction) Provide process recommendation(s) based on the QA top drivers Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze
Experience these exceptional benefits when you join Med-Metrix! • 8-Hour Shifts • Day 1 HMO with 2 of your dependents covered for FREE • Group Life Insurance • Medical Cash Allowance • Rice Allowance • Clothing
About the Role The organization is driving a digital transformation to modernize collaboration and content management, with SharePoint as the central platform for document management, knowledge sharing, and workflow automation. We are seeking a Lead SharePoint
Job Summary The Content Development Specialist is responsible for designing, developing, and maintaining comprehensive training curricula, learning materials, and educational programs focused on medical coding. This role partners with Coding Operations, Quality, Compliance, and Training stakeholders to create engaging, accurate,
We are seeking a detail-oriented Payroll & Administration Officer to support our clients construction business. This role is responsible for payroll processing, supplier onboarding, compliance management, and general HR administration. The successful candidate will have strong
We are currently seeking Philippine Registered Nurses (PHRN) who are looking to transition into a rewarding career in Medical Coding through our Medical Coding Academy program. If you have a passion for healthcare, strong clinical knowledge, and a
About The Role The Revenue Operations (“RevOps”) Platforms Analyst (“Analyst”) is responsible for providing RevOps support to 2X’s clients to help them maximize the value of their data, tech platforms, and analytics. The Analyst is responsible
About The Role The Revenue Operations (RevOps) Platforms Specialist provides Revenue Operations platform support that helps 2Xs clients maximize the value of their marketing technology investments. As the primary Oracle Eloqua execution resource, this role is
The Senior Technical Coach is responsible for leading both technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex SaaS products. This role goes beyond technical troubleshooting, it ensures teams consistently
Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct 1:1 and group coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR) Average Handle Time (AHT) Customer Experience (CX/CSAT) Resolution
About The Role The Senior Specialist, RevOps Platform provides Revenue Operations platform support that helps 2Xs clients maximize the value of their marketing technology investments. As the primary Oracle Eloqua execution resource, this role is responsible
PRINCIPLE PURPOSE OF JOB To design, develop, and optimize high-quality learning solutions (including AI-augmented and digital learning experiences) that enable employees to perform effectively and comply with organizational standards and business goals. The ideal candidate will