Overview TECHNICIAN, COMPUTER, END USER Role: TECHNICIAN, COMPUTER, END USER The Technician, Computer, End User I, under general supervision of the Supervisor, IT Operations, performs basic technical and administrative work in the maintenance and installation of
About Vivant Vivant is a fast-growing U.S.-based Managed Services Provider (MSP) delivering enterprise-grade connectivity, networking, VoIP, and managed IT solutions to multi-location businesses across the United States. We operate in a high-performance, fast-paced environment where uptime,
The Technical Support Specialist I is responsible for providing first-line technical support for DISH SmartBox, IPTV systems, guest room entertainment solutions, and related network-connected devices. This role serves as the initial point of contact for hotels,
The Technical Support Specialist II is responsible for advanced troubleshooting, configuration, and resolution of complex DISH SmartBox, IPTV, and hospitality entertainment technology issues. This role acts as an escalation point for Level 1 support and works
Ensure operational continuity by minimizing the impact of incidents and restoring affected technological services in the shortest possible time, thereby maintaining efficient and reliable operations without service disruptions. Manage efficient and timely responses. Identify improvement opportunities
Overview of the Role The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, diagnosing problems, and providing
We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key Responsibilities Network