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Qualifications: Completed Bachelors Degree in any course At least 1-year relevant experience as a Trainer. Has experience handling insurance account Has background in voice and non-voice account. Excellent computer skills with MS Office and familiar with Google
Role Functions: Responsible for conducting product, upskills and language training to new hires and evaluate their performance based on their competencies. Assess training needs, determine learning gaps (Training Needs Analysis), recognize learning opportunities, develop and deliver
