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Work Setup: Onsite (Clark Pampanga) Work Schedule: 24x7 Support Availability (including nights and weekends as required); Onsite - 5 Days a Week Education & Experience: Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field.
The Helpdesk Technician will provide technical support to clients via phone, email, web, chat, and other support channels as required. This role is responsible for troubleshooting technical issues, delivering exceptional customer service, documenting resolutions, ensuring timely
