The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident
Ensure operational continuity by minimizing the impact of incidents and restoring affected technological services in the shortest possible time, thereby maintaining efficient and reliable operations without service disruptions. Manage efficient and timely responses. Identify improvement opportunities
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and