The Junior IT Support is responsible for providing 24-hour support for operations for desktop software and hardware configuration, implementation, and maintenance as well as various technologies managed by the IT department. This person will focus on
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Work Setup: Onsite (Clark Pampanga) Work Schedule: Flexible with mid or night shift schedule Qualifications: Bachelors degree in computer science, IT, Engineering, or a related field 4+ years hands on networking experience (i.e. firewalls, routing, and switching)
Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the
Professional Capabilities: Conduct outbound calls to prospects in a business-to-business (B2B) environment , with a focus on generating leads for IT sales. Proven experience in lead generation, preferably in a B2B (business-to-business) environment. Knowledge of IT
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot