Job Title:Supervisor, Quality Job DescriptionThe Supervisor, Quality is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support
Job Title:Supervisor, Training Job DescriptionThe Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and
Job Title:ACTIVE POOLING: 2026 Delivery Operations GVPAD – Team Leader Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by