JOB DESCRIPTION: A Medical Concierge Supervisor leads a frontline team in delivering personalized, seamless healthcare experiences. They oversee patient relations, appointment scheduling, and HMO coordination while managing staff performance, handling VIP or complex cases, and ensuring service excellence
Requirements: Bachelor’s degree in healthcare administration, hospitality, business, or a related field preferred. 3 year supervisory experience in healthcare, patient services, hospitality, or concierge operations. Strong understanding of patient experience principles and service excellence standards. Excellent communication,