POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration
The Communications Trainer is responsible for enhancing the communication skills of employees by designing and delivering training programs focused on verbal and written communication, customer interaction, active listening, business etiquette, and client-specific communication standards. The role