General Information City Cebu, Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Friday, April 10, 2026 Working time Full-time Ref# 20039150 Job Level Individual Contributor Job Type Experienced Seniority Level Associate Description & Requirements
I. PURPOSE The Service Delivery Manager (SDM) is responsible for ensuring high levels of customer satisfaction, operational excellence, and seamless service delivery across all managed accounts. The role focuses on strengthening customer relationships, driving service renewals and
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the
Service Delivery Manager Night Shift Full Onsite in BGC/QC About the Role: A dedicated Service Delivery Manager (SDM) will typically oversee single, larger client engagements. There is no specific number of team members required for a dedicated
SUMMARY: Under managerial direction in a matrix reporting set-up (functional to HR Director and operational to CSD), the role shall provide end-to-end account management support and services to achieve business objectives through people engagement/morale/retention and client