GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
The candidate will lead the Quality Excellence for a large account or a SBU for a specific geography, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Senior Manager, Learning & Development Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Manager, Learning & Development working onsite in Five Ecom, Pasay City, Philippines, you’ll be a part of
Qualifications and Preferred Skills Minimum 7 years of experience in Global Mobility, Relocation Services, International HR, or a related field, with a proven track record of managing international assignments and employee mobility programs. Strong experience in end-to-end
Finance SSC - Business Controlling & Reporting The department is mainly tasked to deliver valuable insights to the business through scalable, reliable, and consistent financial controlling to improve performance and decision-making across the value chain. We
Job Overview To function as the Production Manager for Bakery products in the Food & Beverage Department; to ensure the Bakery and Pastry products in all outlets meet the established standards and specifications and contribute to
Finance SSC - Business Controlling & Reporting The department is mainly tasked to deliver valuable insights to the business through scalable, reliable, and consistent financial controlling to improve performance and decision-making across the value chain. We
Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process
Representative, Cruise Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel Partners and/or direct guests. This role requires them to provide assistance to our customers with shopping for pricing and
POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration
Agent, CO Inbound Service Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits
The Procurement department is designed to support the Vestas Global Business and its End Customers. Our strategic objective is to build a competitive advantage for Vestas in the growing market and make it even more effective in
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by
The Procurement department is designed to support the Vestas Global Business and its End Customers. Our strategic objective is to build a competitive advantage for Vestas in the growing market and make it even more effective in
We are seeking Customer Service Representatives for a growing USRN Healthcare account based in MOA Pasay, supporting patients, members, and healthcare providers. Key Responsibilities: Handle inbound and outbound calls, emails, or chats related to healthcare services Assist